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Articles & guide centre

Essential reading for employers and domestic helpers.

Practical Singapore-focused articles covering first-time hiring, care, costs, interviews, adjustment, financial assistance, safety and privacy.

Helper knowledge & safety

Important lessons for working safely in a Singapore household.

These guides turn real Singapore cases into practical, respectful guidance that helpers and employers can discuss before work begins.

15 detailed articlesFor employers, families and migrant domestic workers
Employer–helper relationship

Beyond Employment: Building a Lasting Employer–Helper Relationship

What a CNA reunion story can teach families and helpers about trust, gratitude, communication and mutual respect.

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First-time employers

Engaging a Helper for the First Time

Eligibility, the Employer Orientation Programme, household planning, interviews and the first month.

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Costs

How Much Does It Cost to Hire a Helper?

One-time hiring costs, monthly employment expenses and the questions to ask before signing.

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Monthly levy

Maid Levy Rates and Concessions

Normal rates, the $60 concession and where to verify your household’s eligibility.

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Choosing

Fresh Helper vs Transfer Helper

Compare adjustment, experience, timeline and matching considerations without relying on labels.

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Interviews

Questions to Ask a Domestic Helper

Practical, scenario-based questions for childcare, eldercare and household expectations.

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Direct hire

Direct Hiring a Helper in Singapore

What direct hire means and which Work Permit, insurance and processing steps still apply.

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Eldercare

Financial Help for Eldercare at Home

HCG, levy concession, EASE, mobility support, ComCare and where families can verify eligibility.

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For helpers

First Time Working in Singapore

Arrival, the Settling-in Programme, household adjustment, agreed terms and support contacts.

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Employer–helper relationship

Help Your New Helper Settle In

Accommodation, gradual training, communication, rest, food and well-being.

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Shareable helper guide

Welcome to Singapore

A simple mobile guide employers can send directly to their helper.

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Helper knowledge · Privacy

Household Privacy, Photos and Videos

Clear rules for recording inside an employer’s home, sharing media and protecting children, elderly persons and private family moments.

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Helper knowledge · Child safety

Infant and Toddler Care Safety

Close supervision, safe routines, managing frustration and what to do when a young child may be in danger.

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Safety

Illegal Moneylending Risks for MDWs

Warning signs, consequences, a real SPF case and official reporting routes.

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Privacy

PDPA, Helper Biodata and Family Privacy

Practical guidance for documents, interviews, photographs, household details and social media.

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