Age-relevant care experience
Ask for examples from relevant experience, then confirm the expected standard and routine in your own household.
Helpers by household need
Infant and childcare helpers
Find candidates whose real experience, calmness, safety awareness and communication fit your family’s routines.
Understanding the profile
Match the person—not only the label.
Childcare support can include feeding preparation, bathing, hygiene, school routines, supervised play and child-related household tasks. Parents remain responsible for setting safe routines and explaining them clearly.
Nationality or a care category is a useful starting point, but it should never replace a proper interview, clear job scope and realistic expectations on both sides.
What to assess
Build a more useful shortlist.
Safety awareness and judgement
Ask for examples from relevant experience, then confirm the expected standard and routine in your own household.
Patient communication
Ask for examples from relevant experience, then confirm the expected standard and routine in your own household.
Define the actual role
Turn household needs into a fair, interviewable job scope.
A focused brief helps the consultant shortlist more meaningfully and gives each candidate a realistic picture of the work before she decides.
Child's age and routine
Share feeding, sleep, school, bathing and activity routines, including who has primary responsibility during the day and night.
Safety boundaries
Identify non-negotiable rules for supervision, food, allergies, medicine, transport, visitors and digital-device use.
Competing duties
Be realistic about what household work can be completed while a baby or young child requires close attention. Agree on priorities before placement.
How shortlisting works
From household brief to informed interview.
Explain the home honestly
Share the people, care routines, pets, cooking, language needs, home layout and likely working rhythm.
Review current approved biodata
Your consultant checks current availability against the role instead of treating every profile as interchangeable.
Ask and answer practical questions
Use scenarios, describe the true duties and allow the candidate to clarify expectations before either side commits.
Confirm terms and first-month routines
Document the agreed role, salary, rest arrangements and practical onboarding plan before employment begins.
Interview prompts
Questions worth asking.
- What would you do if a baby refuses milk and continues crying?
- How do you keep a toddler safe while completing another task?
- Describe a child-related emergency you would immediately report.
- How would you follow our family’s sleep and feeding routine?
Before you decide
Important considerations.
- Explain who has primary responsibility for the child.
- Demonstrate hygiene and safety routines instead of assuming knowledge.
- Keep expectations realistic when childcare and full household work overlap.
The first month
Plan for adjustment—not instant perfection.
A new home brings unfamiliar people, appliances, routines and communication styles. Agree on priorities and train progressively.
- Demonstrate feeding, hygiene and sleep routines and supervise before expecting independent care.
- Keep emergency contacts, allergies and medical instructions written and accessible.
- Review the child's response and the helper's questions daily during the early adjustment period.
Responsible employment
Clear terms protect both sides.
Employers remain responsible for proper accommodation, food, medical care, timely salary, agreed rest days and lawful deployment. At least one rest day each month cannot be exchanged for payment.
Use the latest Ministry of Manpower guidance as the authoritative source for employment rules and well-being requirements.
Read MOM’s employer guide ↗Clear answers
About current helper profiles.
Can Jans Maid & Employment Agency share current infant and childcare helpers profiles?
Yes. Current approved biodata is shared privately after a consultant understands your household, timeline and role requirements.
Can I interview a helper before deciding?
Yes. Employers should use the interview to explain the real job scope and ask practical, scenario-based questions before confirming a match.
Are skills guaranteed by a category or nationality?
No. Every helper is an individual. Experience, communication, training, references where available and interview responses should be assessed person by person.
Request a suitable shortlist
WhatsApp a consultant