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Helpers by household need

Infant and childcare helpers

Find candidates whose real experience, calmness, safety awareness and communication fit your family’s routines.

Understanding the profile

Match the person—not only the label.

Childcare support can include feeding preparation, bathing, hygiene, school routines, supervised play and child-related household tasks. Parents remain responsible for setting safe routines and explaining them clearly.

Nationality or a care category is a useful starting point, but it should never replace a proper interview, clear job scope and realistic expectations on both sides.

What to assess

Build a more useful shortlist.

Relevant experience

Age-relevant care experience

Ask for examples from relevant experience, then confirm the expected standard and routine in your own household.

Communication & confidence

Safety awareness and judgement

Ask for examples from relevant experience, then confirm the expected standard and routine in your own household.

Household fit

Patient communication

Ask for examples from relevant experience, then confirm the expected standard and routine in your own household.

Interview prompts

Questions worth asking.

  • What would you do if a baby refuses milk and continues crying?
  • How do you keep a toddler safe while completing another task?
  • Describe a child-related emergency you would immediately report.
  • How would you follow our family’s sleep and feeding routine?
Before you decide

Important considerations.

  • Explain who has primary responsibility for the child.
  • Demonstrate hygiene and safety routines instead of assuming knowledge.
  • Keep expectations realistic when childcare and full household work overlap.
Use our childcare interview questions
Clear answers

About current helper profiles.

Can Jans Maid & Employment Agency share current infant and childcare helpers profiles?

Yes. Current approved biodata is shared privately after a consultant understands your household, timeline and role requirements.

Can I interview a helper before deciding?

Yes. Employers should use the interview to explain the real job scope and ask practical, scenario-based questions before confirming a match.

Are skills guaranteed by a category or nationality?

No. Every helper is an individual. Experience, communication, training, references where available and interview responses should be assessed person by person.

Request a suitable shortlist

Tell us what your household genuinely needs.

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