Current employment records
Gather the employer and helper details, current Work Permit information and any correspondence relevant to the renewal.
Employment administration
Work Permit renewal assistance
Get guidance on renewal readiness, supporting information and related arrangements for an existing helper before the current employment documents expire.
What we can assist with
A clear, guided process.
Renewal-readiness review
Review the current Work Permit expiry and MOM renewal letter, together with any upcoming travel plans. The letter sets out the case requirements to address before renewal.
Required-document guidance
Prepare the helper’s updated passport particulars and the documents requested in the renewal letter. A medical examination form may be required; check the letter rather than assuming every renewal needs one.
Insurance coordination where applicable
Review the medical and personal accident insurance needed for renewal, and the new security bond for a non-Malaysian helper. Check the effective dates and required insurer or bank submission before proceeding.
Submission assistance
Agency assistance requires the employer’s authorisation. After renewal, check the Temporary Work Permit for instructions on keeping the existing card or arranging a new one.
When this service may fit
Start with the facts of your case.
Different hiring and employment situations require different checks. Share the complete background with your consultant so the appropriate route can be confirmed before documents or payments are arranged.
You currently employ the helper and intend to continue
This page concerns continuing the existing employment. If a different employer will employ the helper, ask about the transfer process instead.
You want document readiness checked before submission
Have the renewal letter and current records available for review. Flag passport updates or inconsistent particulars early so they can be addressed.
Related insurance or employment arrangements need coordination
Share the existing policy dates and any changes to the employment arrangements. Insurance documentation and the Work Permit renewal should be planned together.
You want the case timeline explained clearly
Provide the permit expiry and any intended travel dates. Missing documents or insurance arrangements can require follow-up, so avoid leaving the review until expiry.
Prepare for a useful consultation
Information to gather before you contact us.
Important dates
Note expiry dates and upcoming travel or household plans. Starting early leaves time to resolve missing information or related arrangements.
Updated contact information
Confirm that addresses, contact details and other case information are current before the renewal is prepared.
Typical journey
What happens next.
Check the timeline
Read the MOM renewal letter, note the expiry date and identify any case-specific requirements or travel constraints.
Prepare documents
Prepare updated particulars, any required medical form and the employer authorisation for agency assistance.
Arrange applicable cover
Arrange the required cover and applicable security bond, checking the dates and submission status before renewal.
Complete the renewal
Complete the applicable submission, check the outcome and follow the Temporary Work Permit instructions for the existing or new card.
Common questions
What employers usually ask.
These general answers help you prepare. Your consultant will confirm the position for your specific application.
When should I start checking the renewal?
Begin before the expiry becomes urgent. The useful lead time depends on the documents and related arrangements needed for the case, so ask the consultant to review the current dates.
Can outdated information delay the process?
Yes. Missing or inconsistent details can create avoidable follow-up. Review the employer, helper and contact information carefully before submission.
Does assistance guarantee approval?
No. The agency can assist with preparation and the applicable process, but the final outcome remains with the relevant authority and other involved parties.
Jans Maid & Employment Agency
WhatsApp +65 9770 7078