Practical communication
Ask for examples from relevant experience, then confirm the expected standard and routine in your own household.
Helpers by source country
Filipino domestic helpers
Understand how Filipino helper matching is assessed and ask our consultants about future profile availability.
Availability update: Filipino helper profiles are not currently available through Jans Maid & Employment Agency. Availability may change, so please ask a consultant before planning around this route.
Understanding the profile
Match the person—not only the label.
Filipino helpers may have varied domestic, caregiving or overseas work experience. English ability can differ from person to person, and communication should be assessed in a practical interview rather than assumed.
Nationality or a care category is a useful starting point, but it should never replace a proper interview, clear job scope and realistic expectations on both sides.
What to assess
Build a more useful shortlist.
Care experience and confidence
Ask for examples from relevant experience, then confirm the expected standard and routine in your own household.
Household routines and initiative
Ask for examples from relevant experience, then confirm the expected standard and routine in your own household.
Define the actual role
Turn household needs into a fair, interviewable job scope.
A focused brief helps the consultant shortlist more meaningfully and gives each candidate a realistic picture of the work before she decides.
Previous household context
Compare the candidate's actual household size, ages and duties with your own situation. The country of prior employment alone does not establish suitability.
Care and independence
Clarify which decisions the helper handled independently and which required instructions, particularly for children, elderly persons or medication-related routines.
Communication expectations
Use the interview to assess clarity, listening and willingness to ask questions. Do not assume the same English confidence across all candidates.
How shortlisting works
From household brief to informed interview.
Explain the home honestly
Share the people, care routines, pets, cooking, language needs, home layout and likely working rhythm.
Review current approved biodata
Your consultant checks current availability against the role instead of treating every profile as interchangeable.
Ask and answer practical questions
Use scenarios, describe the true duties and allow the candidate to clarify expectations before either side commits.
Confirm terms and first-month routines
Document the agreed role, salary, rest arrangements and practical onboarding plan before employment begins.
Interview prompts
Questions worth asking.
- Tell us about the children or elderly persons you previously supported.
- How do you prioritise when several household tasks happen at once?
- Which meals and cuisines are you comfortable preparing?
- How would you handle homesickness or a misunderstanding with an employer?
Before you decide
Important considerations.
- Confirm the actual job scope and rest-day arrangements clearly.
- Past experience does not automatically mean the same household routine.
- Allow both employer and helper to ask questions before confirming.
The first month
Plan for adjustment—not instant perfection.
A new home brings unfamiliar people, appliances, routines and communication styles. Agree on priorities and train progressively.
- Document the agreed priorities even where interview communication was strong.
- Demonstrate your own family's care, food and safety routines before expecting independence.
- Hold private, respectful check-ins and address misunderstandings early.
Responsible employment
Clear terms protect both sides.
Employers remain responsible for proper accommodation, food, medical care, timely salary, agreed rest days and lawful deployment. At least one rest day each month cannot be exchanged for payment.
Use the latest Ministry of Manpower guidance as the authoritative source for employment rules and well-being requirements.
Read MOM’s employer guide ↗Clear answers
About current helper profiles.
Can Jans Maid & Employment Agency share current filipino domestic helpers profiles?
Yes. Current approved biodata is shared privately after a consultant understands your household, timeline and role requirements.
Can I interview a helper before deciding?
Yes. Employers should use the interview to explain the real job scope and ask practical, scenario-based questions before confirming a match.
Are skills guaranteed by a category or nationality?
No. Every helper is an individual. Experience, communication, training, references where available and interview responses should be assessed person by person.
Request a suitable shortlist
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