Share your household brief
Tell us who lives at home, the care required, daily duties, preferred language, rest-day arrangement and realistic start date.
Transfer maid service in Singapore
Interview a transfer helper with the facts made clear.
Check current availability, compare actual experience and understand the transfer timeline, itemised costs and Work Permit steps before either side confirms.
Transfer-helper hiring timeline
From household brief to an agreed handover.
The order below shows the usual journey. Your consultant will confirm which transfer route applies and whether any case-specific step changes the sequence.
Check current availability
A consultant checks approved transfer-helper biodata and confirms who is still available. Online listings are not treated as live inventory.
Shortlist and interview
Meet suitable helpers by video call or an arranged in-person interview. Both employer and helper should understand the role before deciding.
Review the itemised quotation
We explain the service fee, placement-related amount, insurance and applicable mandatory or third-party items before documents are signed.
Complete the transfer application
The required employer authorisations, Work Permit application, insurance and supporting documents are completed in the applicable sequence.
Agree the transfer and handover
The transfer date is coordinated only after the relevant approval and consent steps. The new Work Permit must be issued before the helper starts work.
After confirming a transfer helper
From confirmation to her first day with your family.
A transfer helper can sometimes start within about seven days when every required consent, document, approval and transfer arrangement is ready. This is an estimate, not a guaranteed start date, so employers should begin preparing early.
Confirm the helper and agreed role
After both parties decide to proceed, the consultant reconfirms duties, household expectations, the proposed start date and the transfer route that applies.
Complete consent and documents
Employer authorisations, current-employer or agency consent, insurance and the required supporting documents are completed before submission.
Submit the Work Permit application
The application is submitted through the applicable MOM process. Additional information or case-specific checks can extend processing.
Confirm approval and transfer date
The consultant coordinates the agreed transfer date after the relevant approval and consent steps are in place.
Issue the new Work Permit
The helper must not start work for the new household until the new Work Permit has been issued.
Handover and begin employment
The helper starts with the new employer on the confirmed date, followed by WhatsApp-first consultant support during the employment period.
Fees and what is included
An itemised quotation for the actual case.
Transfer arrangements differ by helper, current status and required documentation. We do not present a made-up all-in figure before checking the case.
Jans Maid & Employment Agency service fee
The quotation identifies the service fee for matching, consultation and the agreed employment-agency work. Transfer cases are quoted individually; the flat fresh-helper service fee does not automatically apply.
Placement-related amount, if applicable
Any amount advanced on the helper's behalf and its recovery arrangement is shown separately in the signed documents. It is not presented as another monthly service fee.
Insurance, MOM and third-party items
Applicable Work Permit fees, insurance, medical or other mandatory and third-party items are identified separately at the rates relevant to the application.
Before you pay or sign
Review the itemised quotation and signed service agreement. Ask the consultant to explain refund, replacement and service-fee-waiver terms that apply to your case.
Availability and interviews
Shortlist from verified current information.
Transfer-helper availability can change between enquiry, interview and confirmation. We therefore use your household brief to check current approved biodata instead of promising that every profile shown earlier is still available.
Request current interviewsMake the interview useful
- Explain every household member, the home setting and the real daily priorities.
- Ask for examples of previous childcare, eldercare, cooking and household duties.
- Discuss language, learning style, pets, rest days, privacy and phone expectations.
- Clarify the reason for transfer respectfully and verify relevant employment history.
- Give the helper enough information and time to assess whether the role suits her too.
Employer questions
Transfer-maid FAQs.
Direct answers to common Singapore hiring questions. The signed documents and current MOM requirements govern the individual application.
What is a transfer maid in Singapore?
A transfer maid, also called a transfer helper or transfer migrant domestic worker (MDW), is already in Singapore and is moving from her current employment arrangement to a new employer. Her availability, Work Permit status and transfer circumstances must be checked for the individual case.
How much does it cost to hire a transfer maid in Singapore?
There is no single transfer-helper price that applies to every case. Jans Maid & Employment Agency provides an itemised quotation showing the service fee and any applicable placement-related, insurance, mandatory and third-party items. The flat fresh-helper service fee does not automatically apply to a transfer case.
Can I interview a transfer helper before hiring her?
Yes. Subject to current availability, a consultant can arrange a video or in-person interview. Use it to discuss actual duties, household members, childcare or eldercare routines, cooking, pets, communication and rest-day expectations.
Is a transfer maid available immediately?
Not necessarily. The helper may be available for interview, but her start date depends on her present employment situation, current employer consent or agency transfer arrangements, Work Permit validity, MOM processing and the agreed transfer date. Do not ask a helper to start before the new Work Permit is issued.
How long does a transfer-maid application take?
A transfer helper can sometimes start within about seven days after confirmation when the required consent, documents, insurance, Work Permit approval and agreed transfer date are ready. Timing varies by case and is not guaranteed. MOM states that a Work Permit application submitted through the FDW eService is generally processed within one week unless more information is required, while the complete transfer journey can take longer.
Is an experienced transfer helper automatically a better match?
No. Singapore work experience is useful context, not a guarantee of suitability. Compare her actual duties, household experience, communication, care skills, reasons for transfer and expectations with your own household needs.
Can I hire an Indonesian transfer helper in Singapore?
You can ask about current Indonesian transfer-helper availability. Jans Maid & Employment Agency is accredited by the Embassy of the Republic of Indonesia in Singapore, and the consultant will explain the documents and arrangements applicable to the candidate and case.
What support is available after placement?
Jans Maid & Employment Agency provides WhatsApp-first consultant support during the 24-month employment period. Replacement eligibility, service-fee waivers and related charges are governed by the signed service agreement, so ask the consultant to explain the applicable terms before confirmation.
Jans Maid & Employment Agency
WhatsApp +65 9770 7078