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Paperwork assistance

Direct-hire assistance

For employers who have already identified a helper and need assistance with paperwork, eligibility checks and the applicable employment process in Singapore.

What we can assist with

A clear, guided process.

Case and document review

Start with the helper you have selected: her passport details, current location and employment status, together with the employer and household information. We review the paperwork available and identify gaps before the application is prepared.

Work Permit process guidance

An overseas application and a transfer within Singapore follow different routes. We explain the applicable application and issuance steps, the employer authorisation needed for agency assistance and the documents to prepare.

Insurance and required arrangements

The case review identifies the insurance and other mandatory arrangements that apply. For an overseas arrival, this can include a security bond, medical examination and a Settling-In Programme for a first-time helper.

Arrival or transfer coordination

Confirm the applicable approval and document requirements before fixing the employment start. Overseas arrivals also require source-country checks; a helper already in Singapore needs the appropriate transfer arrangements.

When this service may fit

Start with the facts of your case.

Different hiring and employment situations require different checks. Share the complete background with your consultant so the appropriate route can be confirmed before documents or payments are arranged.

You already know the helper you intend to employ

You may have found a helper through a recommendation or a previous working relationship. Bring her details so the discussion can focus on the employment process for that person.

The helper may be overseas or already in Singapore

Tell us where she is now and whether she has an existing employer. This determines which application or transfer information we need to review.

You need process support rather than candidate matching

This service starts with your chosen helper. If you are still comparing candidates, our fresh-helper or transfer-helper placement services are the more relevant starting point.

You want a case-specific document and cost review

Ask for an itemised quotation showing the assistance included and any government, insurance or third-party charges. Do not assume a fresh-placement offer applies to direct hire.

Prepare for a useful consultation

Information to gather before you contact us.

Employer and household details

Prepare the employing person's identification details, contact information and household circumstances. These help the consultant identify which checks and declarations may apply.

Helper's complete background

Share the helper's identity, nationality, current location, employment status and any available employment history. Do not rely on partial screenshots or unverified biodata.

Existing documents and dates

Bring the documents you already hold and the intended employment timeline. If the helper is in Singapore, explain her present employment and proposed transfer situation clearly.

Typical journey

What happens next.

Case review

Confirm eligibility

Establish the helper’s location and employment status, then review the employer and helper information relevant to the proposed route.

Document preparation

Review documents

Check passport and application particulars, required consent and employer authorisation. Resolve missing or inconsistent information before submission.

Application and arrangements

Complete required steps

Follow the applicable Work Permit route and coordinate the required insurance and other arrangements. Approval and third-party requirements determine the next steps.

Employment preparation

Prepare for employment

Check the relevant arrival or transfer documents and permit issuance requirements. Confirm what remains outstanding before the helper begins employment.

Important to understand

Clear expectations before confirmation.

  • This service covers paperwork assistance and applicable mandatory arrangements.
  • Government, insurer and third-party approval remains outside the agency's control.
  • Your consultant will provide an itemised, case-specific quotation before confirmation.
Common questions

What employers usually ask.

These general answers help you prepare. Your consultant will confirm the position for your specific application.

Is direct hire the same as choosing from agency profiles?

No. Direct hire normally starts after an employer has already identified the person they wish to employ. Candidate sourcing and matching are therefore not the main service; the focus is the applicable employment process and required arrangements.

Can you confirm eligibility before I commit?

The consultant can review the facts and documents provided, explain the likely route and identify information that still needs checking. Final outcomes remain subject to the relevant authorities and third parties.

Will every direct-hire case follow the same steps?

No. The sequence can differ depending on the helper's location, current status, prior employment and document readiness. That is why a complete case review is required before timelines or costs are confirmed.

Check the current rules

Use official guidance for regulatory requirements.

Processes and requirements can change. Jans Maid & Employment Agency explains how they may apply to your case, while the Ministry of Manpower remains the authoritative source for Work Permit and employer obligations.

Jans Maid & Employment Agency

Discuss your household or paperwork with a consultant.

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