Accurate insured-person details
Prepare the helper's identity and employment information exactly as required. Inconsistent names, dates or document numbers should be resolved before submission.
Mandatory arrangement
Helper insurance assistance
We can assist employers with arranging applicable domestic helper insurance through the relevant insurer. Jans Maid & Employment Agency is not the insurer.
What we can assist with
A clear, guided process.
Coverage requirement explanation
MOM requires medical and personal accident insurance for domestic helpers. We help you identify the required arrangements for your employment case and distinguish them from optional policy benefits.
Application information review
Check that the employer and helper particulars match the application documents. Confirm the employment stage and intended cover dates so discrepancies can be raised before the insurer issues the policy.
Insurer arrangement assistance
Review the proposed cover, premium and policy wording before confirming. The insurer determines acceptance and policy terms; an agency explanation does not replace the insurer’s documents.
Policy-document handover
Keep the issued policy schedule and wording, check the names and dates, and retain the insurer’s contact and claims instructions for future reference.
When this service may fit
Start with the facts of your case.
Different hiring and employment situations require different checks. Share the complete background with your consultant so the appropriate route can be confirmed before documents or payments are arranged.
Insurance is needed for a new or continuing employment case
Tell us whether you are arranging an overseas arrival, a transfer or a Work Permit renewal. The employment stage helps identify the timing and documentation to check.
You want required and optional cover distinguished
Ask which benefits meet mandatory requirements and which are optional. Review exclusions, claim limits and any employer share of costs in the actual policy.
Employer and helper information needs checking
Flag spelling differences, renewed passports or other changed particulars before the application is completed. Correct details help avoid later policy-document corrections.
You want the insurer documents organised with the case
Retain the policy documents alongside your employment paperwork and note their expiry dates. Direct coverage and claims questions to the insurer named in the policy.
Prepare for a useful consultation
Information to gather before you contact us.
Employer information
Confirm the employing person's contact and identification details and explain which employment process the insurance supports.
Questions about cover
Write down what you want clarified about policy duration, optional benefits, exclusions and claims. The governing answer must come from the insurer's policy wording.
Typical journey
What happens next.
Understand requirements
Identify the employment stage and the mandatory insurance arrangements that apply to the helper’s case.
Choose applicable cover
Read the proposed policy wording, limits, exclusions and premium. Confirm the cover and any optional benefits before proceeding.
Submit insurer details
Provide accurate particulars and requested information through the agreed arrangement. Acceptance and policy issuance remain with the insurer.
Keep policy documents
Check the issued schedule and cover dates, retain the wording and keep the insurer’s claims contact details accessible.
Common questions
What employers usually ask.
These general answers help you prepare. Your consultant will confirm the position for your specific application.
Is Jans Maid & Employment Agency the insurer?
No. The agency assists with the arrangement through the relevant insurer. The insurer issues the policy and governs its coverage, exclusions and claims.
Should I keep the policy documents?
Yes. Retain the schedule, wording and relevant correspondence. Employers should know where the documents are stored and how to contact the insurer if clarification or a claim is needed.
Can optional cover differ between policies?
Yes. Options, limits, exclusions and premiums can vary. Compare the actual policy information and ask questions before confirming rather than relying on a summary alone.
Jans Maid & Employment Agency
WhatsApp +65 9770 7078