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Mandatory arrangement

Helper insurance assistance

We can assist employers with arranging applicable domestic helper insurance through the relevant insurer. Jans Maid & Employment Agency is not the insurer.

What we can assist with

A clear, guided process.

Coverage requirement explanation

We will explain how this applies to your case, what information is needed and which parts depend on third-party or government approval.

Application information review

We will explain how this applies to your case, what information is needed and which parts depend on third-party or government approval.

Insurer arrangement assistance

We will explain how this applies to your case, what information is needed and which parts depend on third-party or government approval.

Policy-document handover

We will explain how this applies to your case, what information is needed and which parts depend on third-party or government approval.

When this service may fit

Start with the facts of your case.

Different hiring and employment situations require different checks. Share the complete background with your consultant so the appropriate route can be confirmed before documents or payments are arranged.

Insurance is needed for a new or continuing employment case

Your consultant will check the circumstances, explain what can be assisted with and flag any information that still needs confirmation.

You want required and optional cover distinguished

Your consultant will check the circumstances, explain what can be assisted with and flag any information that still needs confirmation.

Employer and helper information needs checking

Your consultant will check the circumstances, explain what can be assisted with and flag any information that still needs confirmation.

You want the insurer documents organised with the case

Your consultant will check the circumstances, explain what can be assisted with and flag any information that still needs confirmation.

Prepare for a useful consultation

Information to gather before you contact us.

Accurate insured-person details

Prepare the helper's identity and employment information exactly as required. Inconsistent names, dates or document numbers should be resolved before submission.

Employer information

Confirm the employing person's contact and identification details and explain which employment process the insurance supports.

Questions about cover

Write down what you want clarified about policy duration, optional benefits, exclusions and claims. The governing answer must come from the insurer's policy wording.

Typical journey

What happens next.

Preparation

Understand requirements

Your consultant will confirm the exact sequence and timing for your application.

Application

Choose applicable cover

Your consultant will confirm the exact sequence and timing for your application.

Placement

Submit insurer details

Your consultant will confirm the exact sequence and timing for your application.

After-placement support

Keep policy documents

Your consultant will confirm the exact sequence and timing for your application.

Important to understand

Clear expectations before confirmation.

  • Policy terms, exclusions and claims are governed by the insurer.
  • Employers should read the policy wording before confirmation.
  • Premiums and optional cover vary by provider and application.
Common questions

What employers usually ask.

These general answers help you prepare. Your consultant will confirm the position for your specific application.

Is Jans Maid & Employment Agency the insurer?

No. The agency assists with the arrangement through the relevant insurer. The insurer issues the policy and governs its coverage, exclusions and claims.

Should I keep the policy documents?

Yes. Retain the schedule, wording and relevant correspondence. Employers should know where the documents are stored and how to contact the insurer if clarification or a claim is needed.

Can optional cover differ between policies?

Yes. Options, limits, exclusions and premiums can vary. Compare the actual policy information and ask questions before confirming rather than relying on a summary alone.

Check the current rules

Use official guidance for regulatory requirements.

Processes and requirements can change. Jans Maid & Employment Agency explains how they may apply to your case, while the Ministry of Manpower remains the authoritative source for Work Permit and employer obligations.

Jans Maid & Employment Agency

Discuss your household or paperwork with a consultant.

WhatsApp +65 9770 7078
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