Household and care needs
Describe every household member, infant or elderly-care routine, mobility consideration, pet, cooking requirement and sleeping arrangement that affects the role.
For employers considering a helper arriving from an approved source country, with current biodata, interviews and preparation discussed case by case. Current profile availability varies by country.
Explain the actual duties, care routines, language needs, pets and sleeping arrangements. We use this brief to distinguish essential experience from skills your family can teach.
A consultant checks current approved profiles against your household brief. Availability and the individual helper's stated experience are confirmed before you decide.
Discuss practical situations, daily priorities and expectations with the helper. An interview gives both sides a chance to understand the role; biodata alone cannot guarantee suitability.
After selection, the consultant explains the applicable documents, approvals, travel and arrival steps. Your itemised quotation separates the service fee from placement-related and third-party costs.
Different hiring and employment situations require different checks. Share the complete background with your consultant so the appropriate route can be confirmed before documents or payments are arranged.
Fresh placement involves selecting a helper overseas and coordinating the applicable employment and arrival steps. If you need to interview someone already in Singapore, compare the transfer route instead.
Share your preferred start date before shortlisting. The consultant checks document readiness and gives a case-specific estimate; overseas processing and travel can affect arrival.
Describe the care routine, cooking, household work and communication needs clearly. Assess each candidate's experience against those duties rather than choosing on nationality alone.
Prepare practical questions and explain the job scope, routines and living arrangements. Give the helper room to ask questions and confirm that she understands the expectations.
Describe every household member, infant or elderly-care routine, mobility consideration, pet, cooking requirement and sleeping arrangement that affects the role.
Separate essential prior experience from tasks your family can demonstrate patiently. This creates a more realistic shortlist and a fairer interview.
Share when support is needed and ask for the complete itemised quotation. The agency service fee is only one part of the overall employment cost.
The employer confirms the selected helper after interview. The consultant checks passport readiness, source-country requirements and the information needed for the application.
Contracts, Work Permit steps, insurance and applicable overseas or embassy processing are completed in the correct sequence. Missing documents can extend the timeline.
Once the required approvals and documents are ready, travel and any applicable arrival, programme or registration arrangements are coordinated.
After the required Singapore steps are completed, Jans Maid & Employment Agency coordinates the agreed handover or doorstep home sending.
These general answers help you prepare. Your consultant will confirm the position for your specific application.
The consultant starts with the household brief, then reviews current approved biodata for relevant experience, communication and stated preferences. Profiles should still be assessed through an interview.
No. Biodata is a starting point, not a guarantee. Employers should discuss the real duties, ask practical questions and allow the helper to understand the household before deciding.
A fresh helper may take approximately two weeks to one month to arrive after confirmation when the required documents are ready. Timing varies by source country, passport readiness, Work Permit and overseas processing, travel and other case-specific requirements. Employers should begin preparing early and treat the consultant's estimate as guidance rather than a guaranteed arrival date.