Household and care needs
Describe every household member, infant or elderly-care routine, mobility consideration, pet, cooking requirement and sleeping arrangement that affects the role.
Placement service
Fresh MDW placement
For employers considering a helper arriving from an approved source country, with current biodata, interviews and preparation discussed case by case. Current profile availability varies by country.
What we can assist with
A clear, guided process.
Household-needs consultation
We will explain how this applies to your case, what information is needed and which parts depend on third-party or government approval.
Current biodata shortlisting
We will explain how this applies to your case, what information is needed and which parts depend on third-party or government approval.
Interview coordination
We will explain how this applies to your case, what information is needed and which parts depend on third-party or government approval.
Employment-process guidance
We will explain how this applies to your case, what information is needed and which parts depend on third-party or government approval.
When this service may fit
Start with the facts of your case.
Different hiring and employment situations require different checks. Share the complete background with your consultant so the appropriate route can be confirmed before documents or payments are arranged.
You are open to a helper arriving from overseas
Your consultant will check the circumstances, explain what can be assisted with and flag any information that still needs confirmation.
Your timeline allows for sourcing and applicable processing
Your consultant will check the circumstances, explain what can be assisted with and flag any information that still needs confirmation.
You want a shortlist based on actual household duties
Your consultant will check the circumstances, explain what can be assisted with and flag any information that still needs confirmation.
You will interview and explain the role before deciding
Your consultant will check the circumstances, explain what can be assisted with and flag any information that still needs confirmation.
Prepare for a useful consultation
Information to gather before you contact us.
Skills you can teach
Separate essential prior experience from tasks your family can demonstrate patiently. This creates a more realistic shortlist and a fairer interview.
Timeline and budget context
Share when support is needed and ask for the complete itemised quotation. The agency service fee is only one part of the overall employment cost.
Typical journey
What happens next.
Confirm the selected helper
The employer confirms the selected helper after interview. The consultant checks passport readiness, source-country requirements and the information needed for the application.
Complete documents and applications
Contracts, Work Permit steps, insurance and applicable overseas or embassy processing are completed in the correct sequence. Missing documents can extend the timeline.
Coordinate travel and arrival requirements
Once the required approvals and documents are ready, travel and any applicable arrival, programme or registration arrangements are coordinated.
Welcome and hand over the helper
After the required Singapore steps are completed, Jans Maid & Employment Agency coordinates the agreed handover or doorstep home sending.
Common questions
What employers usually ask.
These general answers help you prepare. Your consultant will confirm the position for your specific application.
How is a fresh-helper shortlist prepared?
The consultant starts with the household brief, then reviews current approved biodata for relevant experience, communication and stated preferences. Profiles should still be assessed through an interview.
Can a profile guarantee suitability?
No. Biodata is a starting point, not a guarantee. Employers should discuss the real duties, ask practical questions and allow the helper to understand the household before deciding.
How soon can a fresh helper arrive after confirmation?
A fresh helper may take approximately two weeks to one month to arrive after confirmation when the required documents are ready. Timing varies by source country, passport readiness, Work Permit and overseas processing, travel and other case-specific requirements. Employers should begin preparing early and treat the consultant's estimate as guidance rather than a guaranteed arrival date.
Jans Maid & Employment Agency
WhatsApp +65 9770 7078