Jans Maid & Employment Agency

Effective date: 6 August 2026

Jans Maid Pte Ltd is committed to handling personal data responsibly and in accordance with Singapore’s Personal Data Protection Act 2012 and other applicable requirements.

1. Who this policy applies to

This policy applies to employers, prospective employers, migrant domestic workers, prospective workers, representatives, website visitors and other individuals whose personal data is handled by Jans Maid Pte Ltd or Jans Maid & Employment Agency.

2. Personal data we may collect

Depending on your interaction with us, this may include contact details, identification and application information, household and caregiving requirements, employment history, interview material, photographs or videos, payment and transaction records, communications, website usage information and other information reasonably required for an enquiry, application or employment-agency service.

3. Why we collect, use or disclose it

Responding to enquiries and arranging consultations.
Assessing, matching and administering employment or placement applications.
Preparing, submitting and managing required documentation.
Communicating with employers, workers, overseas partners, insurers, medical providers and relevant authorities where applicable.
Providing after-placement support and handling service matters.
Meeting legal, regulatory, record-keeping and safety obligations.
Publishing testimonials, photographs or videos where the necessary permission has been obtained.
Improving our website, security and service experience.

4. Consent and notification

We will notify individuals of relevant purposes and obtain consent where required. Consent may be withdrawn with reasonable notice, subject to legal or contractual consequences and any applicable exception under law.

5. Disclosure and overseas processing

Information may be disclosed to relevant service providers, overseas recruitment partners, insurers, medical or training providers, professional advisers and Singapore or overseas authorities where reasonably required for the stated purpose. Where personal data is transferred outside Singapore, Jans Maid will take reasonable steps to ensure a comparable standard of protection as required by the PDPA.

6. Helper profiles and media

Public helper profiles will be limited to approved information necessary for employer discovery and matching. Sensitive identifiers and private documents will not be intentionally published on public profile pages. Client or helper photographs, videos and testimonials will be used according to the permission obtained and any agreed restrictions.

7. Protection and retention

We use reasonable administrative, physical and technical safeguards to protect personal data. We retain information only for as long as reasonably necessary for business or legal purposes, after which it will be securely deleted, anonymised or otherwise disposed of.

8. Access and correction

You may request access to personal data held about you or ask for inaccurate information to be corrected. Reasonable verification, limitations and fees may apply where permitted by law.

9. Website services and links

Our website may use essential storage, analytics, embedded video, maps, social-media links, WhatsApp and other third-party services. Those services may process information under their own privacy policies. We do not control third-party websites.

10. Contact us

For privacy questions, access or correction requests, consent withdrawal or concerns, contact our Data Protection Contact at admin@jansmaid.com, call +65 9770 7078, or write to Jans Maid Pte Ltd at Blk 108 Depot Rd, #01-05 Depot Heights Shopping Centre, Singapore 100108.

11. Updates

We may update this policy to reflect changes in our practices or legal requirements. The effective date above will be revised when material changes are made.

Privacy Policy