First-time employers must complete the Employers’ Orientation Programme before a Work Permit application is submitted. The programme covers the employer’s responsibilities and should be completed at least two working days before application.
Start with the job—not a nationality
Write down who lives in your home, the tasks that genuinely need support, care routines, cooking preferences, pets, language needs, rest-day arrangements and where the helper will sleep. This creates a realistic job scope for interviews.
Complete the required orientation
MOM states that first-time employers must attend the three-hour EOP. Classroom and online options are available. Read the current MOM EOP requirements before applying.
Prepare for the complete cost
Plan for more than a service fee: placement-related amounts, mandatory processing, insurance, salary, levy, food, medical care, accommodation and other household expenses may apply. Ask for an itemised quotation.
Interview for real situations
- Ask for examples of previous childcare or eldercare routines.
- Describe your household size and daily schedule honestly.
- Discuss food, communication, pets, rest days and phone use.
- Allow the helper to ask questions about your home.
Plan the first month
Use a written schedule as a teaching aid, demonstrate appliances and safety rules, explain priorities gradually, hold short weekly check-ins and expect an adjustment period for everyone.