A helper may be adapting to a new country, language, family, home, appliances and care routines at the same time. Begin with safety and essential routines, then add responsibilities gradually.
Prepare a suitable living space
MOM requires adequate shelter, basic amenities, ventilation, safety, modesty, space and privacy. Show your helper where she can keep personal belongings and how shared household spaces are used.
Teach—do not only tell
Demonstrate appliances and cleaning products. Explain high-rise window and laundry safety. Use pictures, labels or translated notes where helpful. Ask her to demonstrate the task back to confirm understanding.
Agree on routines together
- Explain priority tasks and realistic timings.
- Discuss meals, religious or dietary requirements.
- Confirm rest-day arrangements and daily rest.
- Hold calm check-ins before small issues become conflicts.
- Provide access to a phone and important support contacts.
Support health and well-being
Employers are responsible for adequate food, medical needs and acceptable accommodation. MOM also requires weekly rest days, including at least one rest day each month that cannot be compensated away. Review MOM’s rest day and well-being guidance.